Privacy Policy
Last updated: Nov 24th, 2025

This Privacy Policy explains how VEX (“we”, “us”, or “our”) collects, uses, and protects your information when you use our mobile application (the “App”).

By using our App, you agree to the collection and use of information as described in this policy.

1. Information We Collect

1.1 Information You Provide

  • Account Information: If the App requires login, we may collect your email, username, or other basic profile information.

  • User-Generated Content: Audio recordings, voice messages, text messages, or media you choose to upload.

  • Support Information: When contacting support, we may collect your messages or attachments.

1.2 Automatically Collected Information

  • Device Information: Device model, operating system, device identifiers, language settings.

  • Usage Data: App interactions, features used, crash logs, diagnostics.

  • Audio Data (if applicable): Audio is processed for voice matching or content generation and may be temporarily stored depending on app features.

We do not collect sensitive personal data unless required by the app functionality and disclosed to you.

2. How We Use Your Information

We may use your information to:

  • Provide and operate the App’s core features (voice matching, audio processing, etc.)

  • Improve performance, stability, and user experience

  • Personalize your experience

  • Communicate updates or important notifications

  • Ensure safety, detect abuse, or prevent harmful behavior

  • Comply with legal obligations

3. How We Share Information

We do not sell your personal information.

We may share information with:

  • Service Providers (e.g., hosting servers, analytics tools)

  • Safety & Moderation Providers (if required)

  • Law Enforcement (only when legally required)

All third-party services comply with data protection requirements.

4. Data Retention

We retain data only as long as necessary to operate the App or comply with legal obligations.
You may request deletion of your data by contacting us at [Your Contact Email].

5. Children’s Privacy

Our App is not intended for children under 13.
We do not knowingly collect information from children. If such data is found, we delete it immediately.

6. Security

We use reasonable technical and organizational measures (encryption, access controls) to protect your data.
However, no method of transmission is 100% secure.

7. Your Rights

Depending on your region, you may have rights such as:

  • Access your data

  • Request deletion

  • Request correction

  • Opt out of certain processing

You may contact us to exercise these rights.

8. Changes to This Privacy Policy

We may update this policy occasionally. Continued use of the App means you accept the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: info@ajamais.net